Privacy Policy

1. Introduction

We at Green Bee Lawn Care ("we," "our," or "us") respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

2. Information We Collect

2.1 Personal Information You Provide

We may collect the following information that you voluntarily provide to us:

• Name and contact information (email, phone number, address)
• Property address and service location details
• Payment and billing information
• Gate codes or property access instructions
• Communications you send us (emails, form submissions, phone calls)
• Account login credentials (if applicable)

2.2 Information Collected Automatically

When you visit our website, we may automatically collect:

• Device information (browser type, operating system, device type)
• IP address and general location
• Pages visited and time spent on our website
• Referring website or source
• Cookies and similar tracking technologies

2.3 Information from Third Parties

We may receive information about you from:

• Payment processors (transaction confirmations)
• Advertising platforms (ad performance data)
• Social media platforms (if you interact with us there)

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our lawn care services
• Process payments and send invoices
• Schedule and confirm service appointments
• Communicate with you about your account and services
• Send service reminders, updates, and post-treatment summaries
• Respond to your inquiries and customer service requests
• Send promotional offers and marketing communications (with your consent)
• Analyze website usage to improve user experience
• Comply with legal obligations
• Protect against fraud and unauthorized access

4. Cookies and Tracking Technologies

4.1 What We Use

Our website uses the following types of cookies and tracking technologies:

• Essential cookies (website functionality)
• Analytics cookies (Google Analytics or similar)
• Advertising cookies (Meta/Facebook Pixel for ad optimization)

4.2 Meta (Facebook) Pixel

We use the Meta Pixel to:

• Measure the effectiveness of our advertising
• Understand actions people take on our website
• Build targeted audiences for future ads
• Remarket to website visitors

You can opt out of interest-based advertising through your browser settings or the Digital Advertising Alliance's opt-out tool.

4.3 Managing Cookies

Most browsers allow you to refuse or delete cookies. Note that disabling cookies may affect website functionality.

5. How We Share Your Information

We do not sell your personal information. We may share your information with:

5.1 Service Providers

We work with trusted third parties who help us operate our business:

• Payment processors (to process transactions securely)
• Email/SMS platforms (to send communications)
• Scheduling and CRM software (to manage appointments)
• Cloud hosting providers (to store data securely)

5.2 Advertising Partners

We share limited information with:

• Meta/Facebook (for ad targeting and measurement)
• Google (for analytics and advertising)

5.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights, property, or safety.

5.4 Business Transfers

If Green Bee Lawn Care is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

6. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Maintain your account
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When no longer needed, we securely delete or anonymize your information.

8. Your Rights and Choices

8.1 Access and Correction

You may request access to or correction of your personal information by contacting us.

8.2 Opt-Out of Marketing

You can opt out of marketing emails by clicking "unsubscribe" in any email, or opt out of SMS by replying STOP.

8.3 Do Not Track

Our website does not currently respond to "Do Not Track" browser signals.

8.4 California Residents

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. Contact us to exercise these rights.

8.5 Texas Residents

Texas residents may have rights under the Texas Data Privacy and Security Act. Contact us for more information.

9. Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: